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Carepoint Community for Microsoft Dynamics 365

June 1, 2017

Carepoint Community for Dynamics 365 is focused on managing relationships with stakeholders and their clients. It is built on Microsoft Dynamics 365 with configurations to meet the needs of Disability and Community Services organisations. Additional functionality and uniquely valuable content is packaged into modules created by Remagine Solutions to make a complete client and stakeholder management solution.

  • Gain a Full Picture of Your Clients and Their Relationships

  • Data Integration with Funding Agencies eg. NDIA, DSS

  • Improve Care Coordination, Client Satisfaction and Health Outcomes

CARE COORDINATION

Carepoint Community enables users to gain a full picture of their clients’ unique needs, improving coordination of supports and services, lowering organisational costs and improving client outcomes. The system allows care coordinators and administrators to assist clients to connect with services that best meet their unique needs and achieve their personal goals. Care teams can easily identify individual goals and quantify outcomes through individual care plans. Armed with timely and proactive processes that encourage collaboration and personalised care, teams gain valuable insight into their client engagement and compliance with contractual and statutory obligations.

  • Personalised Care Plans

  • Client/Contract Management

  • NDIS Program Management

  • Community Service Tasking and Coordination of Supports

  • Care Collaboration

  • Client Care Review

  • Analytics and Dashboards

  • DSS Data Upload

  • Role-Based Workflows and Security

 

STAKEHOLDER EXPERIENCE

Carepoint Community manages more than just Client relationships. It also enables Community Service teams to engage and create a personalised, integrated experience for all other stakeholders. All stakeholder roles, whether they are a Volunteer, Donor, Employee, Psychologist, Health Professional, or all of the above, are captured with every touch point, from marketing communications to a phone call – a personalised and relevant experience.

  • A complete and personalised record

  • Marketing and Campaigns Management

  • Compliance Management for Volunteers and Contractors

 

COMMUNITY NETWORK

Carepoint Community for Dynamics 365 helps organisations optimise their Care Support and Provider Network with onboarding, training and referral management. With complex workflows and non-compliance alerts, it ensures providers remain compliant with contractual obligations.  Carepoint Community gives providers the ability to assess client health via portals and mobile apps, and subsequently process data which is made available to Care Teams for reporting or for improved client care. Teams gain an informed advantage and greater collaboration with direct integration to claims data and account profiles in Microsoft Dynamics NAV, as well as automation of Sales and Vendor invoicing.

  • Credentialing

  • Referral Management

  • Care Collaboration

  • Provider Onboarding

  • Client Health Assessment

  • Automated Sales and Vendor Invoicing

  • Leverage integration with Dynamics NAV for Sales and Vendor Invoicing with NDIA Bulk Upload.

  • Client and Care Team Relationship Collaboration

  • Case Management

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